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Home > Right To Information > Our priorities
Our Priorities
The Department of Community Safety's priorities are to:
- Provide timely and quality ambulance services which meet the needs of the community;
- Improve community safety and confidence in our work, enforce the orders of the court, and break the cycle of re-offending;
- Improve emergency management services and disaster management arrangements; and
- Provide fire and rescue services in partnership with the community for a safer Queensland.
Performance indicators
Strategic Plan
The purpose of the Department of Community Safety’s Strategic Plan 2012-2016* is to set the direction of the department, align the DCS objectives to the achievement of the Government’s objectives for the community (ambitions and targets), and to articulate the department’s direction to staff, clients and other stakeholders. The strategic objectives and strategies from the DCS Strategic Plan provide direction and cascade further to divisional and regional plans and annual operational plans.
Safer Queensland
Safer Queensland is a community safety website aimed at improving personal and public safety for all Queenslanders. There are also details on how you can get involved in improving safety in your own community.
Safer Queensland provides easily accessible safety and emergency information from a wide range of Queensland Government departments, national agencies and community organisations.
Emergency Management Queensland (EMQ)
The first priority for EMQ is community safety in Queensland. EMQ works with local governments, other agencies and communities to help everyone make informed decisions and take the appropriate steps in preparing for and responding to emergencies and disasters. The aim is to minimise the impact and affect of a natural disaster.
Some of the priorities of EMQ are described in a number of resources for the public, check the ‘Be Prepared’ link on the EMQ website.
Queensland Fire and Rescue Service (QFRS)
Our services aim to protect persons, property and the environment through the delivery of community safety and awareness programs, response capability and capacity (preparedness) and incident response and recovery. We also provide services to the general community, householders, industry, businesses, rural communities and specific groups such as school children.
QFRS not only put out fires in homes, buildings or the bush, but also provide a wide range of services including: landscape fire; structural fire; all hazards rescue; community risk mitigation; and, building and infrastructure.
To view the Fire and Rescue Service community safety priorities visit the QFRS website.
Queensland Ambulance Service (QAS)
QAS provides essential emergency medical services including pre-hospital care and related services across Queensland. QAS aims to improve the health, safety and wellbeing of individuals and the community by continuing to strive for excellence through innovation.
The priorities for QAS can be found on the QAS website.
Queensland Corrective Services (QCS)
QCS’ key challenge is to maximise community safety and security of all Queenslanders by ensuring prisoners are securely and humanely contained in the custodial environment, and careful monitoring and management of offenders under community-based supervision. We are also responsible for delivering programs and services that will help rehabilitate offenders so that they can lead law-abiding lives following their release.
The priorities of QCS are described on the QCS website.
Our Performance
Queensland Ambulance Service
The Queensland Ambulance Service (QAS) prepares a Key Achievement document at six monthly intervals. The QAS Key Achievements 2010 document captures the achievements of the service for the preceding 12 month period.
The Queensland Ambulance Service (QAS) reports on the demand for ambulance services by counting the number of incidents we respond to, and assesses performance by measuring response times. The QAS performance report details the response times to 31 December 2011
Queensland Corrective Services
Statistical profile - prisoners and offender at 30 June 2010
Corrective Services monthly facts - May 2011
Emergency Management Queensland
Number of calls made to SES 132 500 number
*This document is currently only available in pdf format. Should you be unable to read this please contact the Information Rights Unit. We will endeavour to meet all reasonable requests for an alternate hardcopy format of the document, free of charge.
Last updated 3 May 2012
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Annual Report
Flood commission Interim Report and the Queensland Government Response
Queensland Government Reconciliation Action Plan 2009 - 2012
Disaster Management Act Review
DCS Regulatory Simplification Plan 2009-2013
An important message for all Queensland Government employees and volunteers - Commission of Inquiry
Disaster Readiness Amendment Act 2011
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